House accounts are set up
for account tracking and/or postings used in various aspects of the
Hotel. There are two House Accounts available for usage in Visual
Matrix: Guest Ledger and City Ledger*.

*To avoid any misuse and reporting discrepancy, the City Ledger House Accounts are locked. To create a new one, please contact our
Client Experience team.
A Guest House Account is used for account posting/tracking of goods or services provided to a guest generally not staying in House. Related items would be sales from a Revenue Center such as a Pantry, Gift Shop or Restaurant.
Path: Management > Rooms > House Accounts
1. Click New.
2. Complete the House Account Code (limited to 6 characters) and Description (limited to 30 characters).
3. Click Save to confirm the creation.
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