The Wait List gives the possibility to keep track of any reservation request that cannot be fulfilled at the moment. The waitlist is not an automatic feature, it has to be checked regularly to see if an availability opened.
Path: Front Office > Reservations > Wait List
1. The Status has to be Avail (Available);
2. Double click on the Guest and click OK to create the reservation.
3. Click ok to again to confirm the creation;
4. A new reservation window will open, complete it if needed and click Save.
? Watch Video Path: Front Office > Reservations > Wait List 1. Choose the dates. 2. Add the guest's Last Name (optional). 3. Choose the status. 4. Click Refresh. Related Article(s) Add a Request to the Wait List (Cloud) ? Create Reservation from ...
The Wait List feature allows you to monitor reservation requests that cannot be immediately accommodated. It's important to note that the waitlist is not automated; instead, it needs to be regularly reviewed to identify any newly available slots. ...
? Watch Video A waitlist for a hotel is a system or list maintained by the hotel to keep track of reservation requests that cannot be immediately accommodated due to lack of available rooms. These requests are placed on hold, and guests are notified ...
At times, you may need to create a group when individual reservations already exist outside of the group block. This process is used when you want to add an individual reservation to an existing group block. Path: Front Office > Reservations > Search ...
This feature goes with the Guest Texting feature. This section displays a comprehensive list of all text messages sent to and received from guests using the guest texting feature. It also provides information about the status of each text message. ...