Credit Card Authorization Error Responses (PMS)

Credit Card Authorization Error Responses (PMS)


If there is an error, then it means that Visual Matrix does work. The error is the response that the processor is sending. The error number (OE:0000045 for example) is what will help you find what the issue is.

You can find an explanation to some of those errors codes on the following websites:

There are also some URLs specific to your gateway: Shift4, Elavon, Moneris, TSYS, Fortis.

Require assistance with that article?

- One transaction or all transactions?
- Have you contacted your processor for a voice auth? 
- What's the confirmation number? 
- Status of the reservation? 
NotesProviding responses to the following questions in your ticket could expedite your resolution.
Credit Card Transaction Process
From Visual Matrix to the Pin Pad and back, the Process Flow of a Credit Card Request