Delete a Task (MOP 2.0)

Delete a Task (MOP 2.0)


The Delete Task feature allows authorized users to remove tasks that were created by mistake or are no longer required. This helps keep task lists organized and ensures that staff members are only working on relevant assignments. Deleting a task is a simple process that involves selecting the task and confirming the deletion.

Alert
Maintenance tasks cannot be deleted. This restriction ensures proper tracking and accountability for maintenance issues that may affect guest safety or property operations.

Path: Dashboard>Edit Tasks > Tasks Update

Locate the Task

  1. Navigate to Edit Tasks.
  2. Open the Tasks Update tab.
  3. Find the task you want to delete.

Mark the Task for Deletion

  1. In the Del column, select the checkbox next to the task you want to remove.

Confirm the Deletion

  1. Click Delete at the bottom-right of the page. Once confirmed, the task will be removed from the active task list.

Maintenance Tasks Cannot Be Deleted

Maintenance tasks are protected from deletion for safety and tracking purposes. For example:
  1. If a guest reports an issue in a room
  2. A staff member logs the issue as a maintenance task
  3. The task must remain in the system until it is reviewed or completed
This safeguard helps ensure that important maintenance issues—such as those involving water heaters, electrical systems, or door locks—cannot be removed before someone investigates the problem.

Viewing Deleted Tasks

After a task has been deleted, it can still be reviewed. To view deleted tasks:
  1. Go to Edit Tasks.
  2. Select the Deleted Tasks tab.
This section stores previously deleted tasks for reference and auditing purposes.


Still Need Help With This Topic?

Ask Yourself
  1. Am I deleting the correct task?
  2. Is the task a housekeeping or front office task rather than a maintenance task?
  3. Did I click Delete to confirm the removal?
Support May Ask You
  1. What type of task are you trying to delete?
  2. Are you working from Edit Tasks > Tasks Update?
  3. Is the task a maintenance task?
  4. Can you provide a screenshot of the task before deletion?

    • Related Articles

    • MOP Quick Reference Guide

      Use this guide to quickly locate instructions for user management, task creation, room assignments, alerts, inspections, reports, and safety features. Each section includes direct links to detailed articles so you can jump straight to the information ...

    • Edit a Task (MOP 2.0)

      Editing a task in MOP 2.0 allows supervisors or authorized users to update task details such as the priority, status, assignee, duty, or verification settings. Tasks can be edited from several locations within MOP depending on the type of update ...

    • Restore a Deleted Task (MOP 2.0)

      If a task was deleted by mistake, it can easily be restored in MOP. The system keeps deleted tasks in a separate section so they can be reviewed and recovered when needed. Restoring a deleted task will return it to the active task list so it can ...

    • My Tasks (MOP 2.0)

      The My Tasks page provides a centralized view of all tasks assigned to the currently logged-in user. This is where Room Attendants, Maintenance staff, and supervisors can manage daily assignments, update task progress, and review task details. For ...

    • Recurring Tasks vs Preventive Maintenance Tasks (MOP 2.0)

      This article explains the difference between Recurring Tasks and Preventive Maintenance (PM) Tasks in MOP 2.0. While both task types are scheduled and automated, they serve different operational purposes. Understanding when to use Recurring Tasks ...