FAQ - Management / Forms (PMS)
Registration Cards
How can I print a blank registration card?
The system does not support printing blank registration cards.
How do I update the policies on my registration cards?
To update policies on Registration Cards, Folios, or Invoices, go to Management > Property Settings > Forms.
How can I disable automatic printing during check-in?
Path: Management > Property Settings > Forms > Reg Cards.
Adjust the registration card settings by going to Management > Property Settings > Forms and update the # Copies on C/I (to print) to "0."
How do I hide the driver’s license information on the registration card?
Path: Management > Property Settings > Forms > Reg Cards.
Enable the Suppress Driver’s License Information option in Registration Card settings. When selected, the driver’s license details entered during check-in will not print on the registration card.
The section for driver’s license information will still appear on the registration card layout, but the fields will remain blank.
This is useful for privacy or compliance requirements where sensitive guest information should not be displayed.
How do I automatically send a confirmation letter when saving a reservation?
Path: Management > Property Settings > Forms > Reg Cards.
Enable the Automatically Send Confirmation Letter when Saving Reservation option. When selected, a confirmation email is sent automatically only when a new reservation is created locally and saved for the first time.
This does not apply to updates made after the reservation has already been saved. In those cases, the confirmation letter must be sent manually.
A confirmation letter must be properly configured in the Letters section for this feature to work. Learn more...
How do I display the estimated stay total on the registration card?
Path: Management > Property Settings > Forms > Reg Cards.
Enable the Show Estimated Stay Total option. When selected, the total estimated cost of the guest’s stay will print on the registration card.
The amount shown is based on the current reservation details, including room rate and applicable charges at the time of printing.
How do I automatically print the registration card at check-in?
Path: Management > Property Settings > Forms > Reg Cards.
Enter the desired number of copies in the # Copies on C/I field. When a value is entered, the system will automatically print that number of registration cards when the guest is checked in.
You can also define the number of copies to print when a reservation is extended after check-in (# Copies on Extend). When configured, the system will automatically print additional registration cards whenever the stay dates are modified.
If either field is left blank or set to 0, registration cards will not print automatically.
How do I print additional registration cards when extending a stay?
Path: Management > Property Settings > Forms > Reg Cards.
Use the setting that defines the number of registration cards to print when a stay is extended (# Copies on Extend). When configured, the system will automatically print additional copies whenever the stay dates are modified after check-in.
This is useful when updated terms require a new guest signature or documentation.
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