Report a Lost and Found Item(s) (Cloud) 🎥

Report a Lost and Found Item(s) (Cloud) 🎥

🎥 Watch Video

Reporting a lost and found item is crucial to ensure proper handling, guest satisfaction, and maintaining a record for liability and security purposes.
Path: Housekeeping > Lost & Found

1. Select "YES" or "NO" if it is a Public Area of the hotel and choose the location in the drop-down or Choose the room number where the item was found.
2. Enter all items that were found along with a general description.
3. Select the housekeeper who found the item(s) and the employee who filed the Report.
4. Click Save.



    • Related Articles

    • Claim Lost and Found Item(s) (Cloud) 🎥

      ? Watch Video After a guest has claimed a lost item, it needs to be officially registered within the system. Path: Housekeeping > Lost & Found > Search (toolbox on the right) 1. Choose if the object you searched for was found in a public or private ...
    • Activity Schedule Report (Cloud)

      The Activity Schedule report provides a detailed view of activity schedules associated with reservations for specific days or date ranges. Path: Front Office > Reports > Front Office > Activity Schedule. Generate report 1. Narrow down the report ...
    • Night Audit Daily Report (Cloud) 🎥

      ? Watch Video The Daily report recaps all the activity within the last audit. This daily report includes hotel statistics, like the total earnings from hotels revenue centers. Numbers from each revenue centres will display for the day, MTD (month to ...
    • View Regrets Loss of Business Report (Cloud) 🎥

      ? Watch Video The "Regrets Loss of Business" feature enables you to access a list of reasons and the corresponding dates when a potential sale or reservation was lost. Path: Front Office > Supervisor > Loss Of Business 1. Check the Regret box. 2. ...
    • Airport Schedule Report (Cloud) 🎥

      ? Watch Video The Airport Schedule report shows scheduled pick-up or drop-off arrangements for reservations on specific days. It's a valuable tool for managing transportation services around airports or in entertainment districts. Path: Front Office ...