Check In a "Room & Tax" or "All Charges" Guarantee Type Group (Cloud) 🎥
Path: Front Office > Group > Search
1. Verify the Guarantee type.
2. Select Check In from the Tools Menu.
3. Using the Checkboxes or Select All button, select which rooms associated with the group you wish to check-in with the group account to expedite the check-in process. If you need to obtain any individual's guarantee of payment, this will have to be done one by one on each individual reservation.
4. Select OK to proceed in obtaining a group authorization and finalizing the group check-in.
If you do forget to check-in the Group Master, it will be automatically checked-in during the night audit process.
If the Group Master is not checked-in before the individual rooms and:
- the Guarantee Type is set to Room & Tax or All Charges
- the Post Rm & Tax at Checkin feature is enabled (Management > Property Settings > Parameters)
Then the charges will post on each individual room and will not be transferred to the Group Master folio. The charges posting on the individual folio often causees confusion, resulting in an employee temporary duplicating postings on the Group Master folio if they thought that charges were not posted.
Check In a "None" Guarantee Type Group (Cloud) 🎥
QUICKLINKS: VIDEO | DESKTOP VERSION | CHECK IN "ROOM & TAX" GUARANTEE TYPE GROUP Path: Front Office > Groups > Search 1. Verify the Guarantee type. 2. Select Check In from the Tools Menu. 3. Select YES on the notification stating that you will only ...
Groups Guarantee Types (Cloud)
QUICKLINKS: DESKTOP VERSION | TRANSFER FROM INDIVIDUAL TO MASTER Path: Front Office > Groups > Search There are 3 Guarantee Types: - Rm & Tax: if you want all Room and Tax charges to be posted on the group master folio. Any incidental will be posted ...
Transfer Charges From a Group Folio to an Individual Folio (Cloud)
QUICKLINKS: DESKTOP PMS | VIEW TRANSFERRED CHARGES Path: Front Office > Cashiering > Group Account 1. Select In House Groups from the Tools menu on the right. 2. Locate and double click the folio that is needed. 3. Check the "Detail" box. 4. Click to ...
Check Out a Group Master Folio (Cloud) 🎥
QUICKLINKS: VIDEO | DESKTOP VERSION Path: Front Office > Cashiering > Group Account 1. Select In House Guests from the toolbox on the right. 2. Locate and double-click on the group to populate it to the folio preview screen. 3. Select View to open ...
Night Audit Room & Tax Report (Cloud) 🎥
QUICKLINKS: VIDEO | DESKTOP VERSION | REPRINT NA REPORTS | ALL VM REPORTS The Room & Tax report shows the amount of room and tax that was posted per room type. Path: Accounting > Night Audit > Reprint Reports > Room and Tax. Generate report 1. Choose ...