Check In a "Room & Tax" or "All Charges" Guarantee Type Group (Cloud) 🎥

QUICKLINKS: VIDEO | DESKTOP VERSION | CHECK IN NONE GUARANTEE TYPE GROUP

Path: Front Office > Group > Search 

1. Verify the Guarantee type. 

2. Select Check In from the Tools Menu.

3. Using the Checkboxes or Select All button, select which rooms associated with the group you wish to check-in with the group account to expedite the check-in process. If you need to obtain any individual's guarantee of payment, this will have to be done one by one on each individual reservation.

4. Select OK to proceed in obtaining a group authorization and finalizing the group check-in. 

If you do forget to check-in the Group Master, it will be automatically checked-in during the night audit process.

If the Group Master is not checked-in before the individual rooms and:

      - the Guarantee Type is set to Room & Tax or All Charges

      - the Post Rm & Tax at Checkin feature is enabled (Management > Property Settings > Parameters)

Then the charges will post on each individual room and will not be transferred to the Group Master folio. The charges posting on the individual folio often causees confusion, resulting in an employee temporary duplicating postings on the Group Master folio if they thought that charges were not posted.

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