Close Rate Plan(s) Inventory for Online Sales (Desktop)
Visual Matrix automatically closes a room type when it is fully booked, and reopens it automatically if a room becomes available (based on specific settings in the channel manager's interface). A hard close is a manual action and Visual Matrix will not override this status.
You can choose to (hard) close one or multiple room type(s) or narrow down your change with the Apply Range feature.
Path1: Front Office > Supervisor > System Maint > Channel Manager > Availability at the bottom
Path2: Management > Setup > Interfaces > All Interfaces > Channel Manager > Availability at the bottom
Close only one day at a time for one room type
1. If the date is not on the screen, choose the date to (hard) close.
2. Choose the rate plan you want to close.
3. Choose the room type and a date and double-click on the intersection field.
4. Choose "Hard".
5. Click OK.
To reopen, follow the same process and choose "Open" for the same date.
Close multiple dates or room types at once
1. Click on "Apply Range" at the bottom.
2. Select the date or date range to hard close.
3. Select the Rate Plan to close.
4. Choose "Close".
5. Check the room types you want to apply the rule to.
By choosing "Overall", you can apply the rule to multiple levels; However, if you choose to select specific room types, those will only be applicable to Level A. Only in Level A, can you select specific room types.
6. Click OK.
To re-open, follow the same process and choose "Open" for the same date(s).