When integrated with Visual Matrix, room assignments are initially made to each housekeeper within the PMS and subsequently imported into MOP. Thanks to the two-way connection between MOP and Visual Matrix, any changes such as a room being checked out in the PMS or a room status transitioning from dirty to clean in MOP will automatically synchronize and update accordingly in both systems. This bidirectional integration ensures real-time consistency between the two platforms.
Path: Dashboard > Add Tasks
Note that this function also imports newly created users from VM PMS into MOP.
1. Click "Add Visual Matrix Tasks".
2. The process will run to import the assignments for your PMS.
3. If the import is successfull, you will receive a notification that X (number of rooms assigned) Visual Matrix tasks have been added.
4. If the import encountered any error, any room(s) not assigned in the importing process will be indicated with a red error "Error in Rooms Status Sync. The following Rooms Are Not Assigned".
To address the issue of missing rooms, you have a couple of options. You can assign these rooms in Visual Matrix (VM) and then initiate a re-import process. Alternatively, you can manually assign these rooms within MOP. Choose the method that aligns best with your workflow and system preferences.
New rooms can always be re-imported; however, the room attendant assignment cannot be altered through a subsequent import if there is a change after the initial import. For example, if rooms are assigned to one housekeeper and imported into MOP, but then this housekeeper does not show up, the rooms assigned to them will need to be reassigned to another housekeeper using the RA Monitor in MOP.
Related Articles
Import Room Assignments (VM PMS) (1.0)
When connected with Visual Matrix, the rooms are first assigned to each housekeeper in the PMS and then imported in MOP. Because of the 2way connection between MOP and Visual Matrix, if a room is checked out of the PMS or if a room status changes in ...
Import Room Assignments (SynXis/SPM) (MOP 2.0)
When connected with SynXis, the rooms are first assigned to each housekeeper in the PMS and then imported in MOP. Because of the 2way connection between MOP and SynXis, if a room is checked out of the PMS or if a room status changes in MOP from dirty ...
Import Staff Members from Visual Matrix (VM PMS) (1.0)
When you are interfaced between MOP and Visual Matrix, the staff is managed from Visual Matrix. The staff list is updated every time a room assignment import is done. If a new user is created in Visual Matrix, it will be added at the next import. If ...
Import Room Assignments (Opera) (MOP 2.0)
When connected with Opera PMS, the rooms are first assigned to each housekeeper in the PMS and then imported in MOP. Because of the 2way connection between MOP and Opera, if a room is checked out of the PMS or if a room status changes in MOP from ...
Import Room Assignments (SynXis/SPM) (1.0)
When connected with SynXis, the rooms are first assigned to each housekeeper in the PMS and then imported in MOP. Because of the 2way connection between MOP and SynXis, if a room is checked out of the PMS or if a room status changes in MOP from dirty ...