Leave Maid Instructions for Housekeeper(s) (Desktop) 🎥

Leave Maid Instructions for Housekeeper(s) (Desktop) 🎥

🎥 Watch Video
Path: Housekeeping > Room Assign > Maid Instructions

1. Click on the maid instructions link at the top near Assignments.
2. Double Click in the instructions field and put in any instructions you would like.
3. Click Save to view the added maid instructions.



Maid instructions can also be found on the Housekeeping Room Assignments Report and in the HSKP Instructions section of Reservations 




Require assistance with that article?

- To which user are you assigning this task?
- Which room numbers are being allocated?
- Are any errors occurring?

Providing responses to the following questions in your ticket could expedite your resolution. 


    • Related Articles

    • Auto-Assign Rooms to Housekeeper(s) w/ Segmentation (Desktop) 🎥

      ? Watch Video In addition to manual room assignments, Visual Matrix provides the option for auto-assigning rooms by selecting specific parameters for each housekeeper. These parameters include room range numbers, floor/section, or even room type. ...

    • Assign Rooms to Housekeeper(s) Manually (Desktop) 🎥

      ? Watch Video Path: Housekeeping > Room Assign > Room Assignment 1. Click "Refresh" to generate the data on the page. 2. Select the housekeeper you are assigning rooms to. The number of rooms that shows by default next to the name is the number ...

    • View Guests Text(s) Request(s) (Desktop)

      This feature goes with the Guest Texting feature. Path: Front Office > Supervisor > Res Mgmt > Guest Text Req 1. Search for guest texts using any optional available filters: - by the Status of the request: pending, or filled. - by name: first name, ...

    • Report a Lost and Found Item(s) (Desktop) 🎥

      ? Watch Video Path: Housekeeping > Lost & Found 1. Select "YES" or "NO" if it is a Public Area of the hotel and choose the location in the drop down or Choose the room number where the item was found. 2. Enter all items that were found along with a ...

    • Undo an Individual Checked-In Guest (Desktop)

      ? Watch Video Path: Front Office > Reservations > Search Open the guest reservation and click on Undo Check-In on the left side. You cannot undo a check-in that has something posted on the folio. Even if everything posted has been voided, the ...