Make a Reservation Tax Exempt (Cloud)

Make a Reservation Tax Exempt (Cloud)


Setting up a reservation as tax-exempt in a hotel means that the guest making the reservation will not be charged certain taxes that would typically apply to their stay.
Path: Front Office > Reservations > Search and Open the Reservation > Scroll down to the "Rate Information" section

1. Click Exempt in the Tax Status field under the Rate Information section. 
2. Check any tax/fee you need to exempt and enter the reason for the exemption.
3. Click Save at the bottom.
4. Once saved, the status will change from Taxable to Exempt.



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