Make a Walk-In Reservation from Availability (Cloud) 🎥

Make a Walk-In Reservation from Availability (Cloud) 🎥

🎥 Watch Video

There are several methods to create a new reservation in Visual Matrix, including starting by checking availability and generating a new reservation from there.
Path: Front Office > Reservations > Availability

1. Search for the first date of the stay.
2. Choose the room type (3) you want to create a reservation for, based on its availability (4) for that day (2). Single-click in the crossing field for one night click and drag across the dates required. You can always extend the dates in the next screen.



5. Adjust From and To Arrival Dates, the number of Adults, Room Type, and Discount codes as needed.
6. The Rack rate for the room type and date chosen without any discount applied will show by default. If Tier level rates are in place, it will indicate the tier level instead of Base.
7. Will show only if a discount is choosen above (5).
8. Single Click the box showing the rate and date that are to be reserved OR click and drag across each night that is to be included.



9. Complete the Reservation with last and first name, adress if mandatory fields and marketing segments if not by default, extras, packages, ...
10. Click the green floppy disk to Save.



    • Related Articles

    • Backdate a Walk-In After Audit (Cloud)

      Creating a post-audit arrival involves setting up a reservation for a guest who intends to check in on the date you just closed with your audit. Whether it's a guest who made an online booking after the hotel's nightly audit (note: you won't receive ...

    • Group Not Showing Online or Shows No Availability (BW) (Cloud)

      Even when you have created groups in Visual Matrix and allowed clients to pick up rooms online, there may be instances where you do not see the group availability or it appears as if there is no availability. Is the Booking Channel set to Online? In ...

    • Make New Reservation with Book Res (Cloud) 🎥

      ? Watch Video Book Res offers a fast and efficient method for generating reservations within Visual Matrix. This single-screen interface provides an overview of available rooms, rates, and all essential reservation details that influence pricing, ...

    • View Group Allocation in the Availability Screen (Cloud)

      In addition to displaying room type availability and any specific status like MLOS, SOFT, HARD, or CTA for particular days, the availability screen will also indicate group allocations. Path1: Front Office > Reservations > Availability Path2: Front ...

    • Check In Guest with City Ledger (Cloud)

      Before starting the check-in, make sure a room number is assigned and the room is clean. Path: Front Office > Reservations > Search and Open the Reservation 1. Choose Check-In from the Toolbox on the right. 2. Any prepaid deposit will show as well as ...