Message "There are Missing Seasons for the next 18 Months" (BW)

Message "There are Missing Seasons for the next 18 Months" (BW)


What is the message?

Best Western requires every hotel to have 18 Months of seasons and rates set up in their system.
Online reservations are open 18 months in advance.
This popup will show regularly if you do not have those 18 months set up in Visual Matrix.

What may be the consequences?

Rooms are being sold online at a rate that is not set up from Visual Matrix and those reservations will not be able to be retrieved because of the missing seasons in Visual Matrix.
So you will then have another popup message about an issue with incoming messages... Like HERE.

    • Related Articles

    • Message "Unable to Post Incoming Reservation" (BW)

      What is the message? This message appears when a booking from the Best Western 2way is not getting pulled down. Visual Matrix receives it, but cannot post it. Why do you see this message? The main reasons are: - Seasons are not covering 18 months ...

    • **Glossary and Common Acronyms (Index) - Visual Matrix PMS

      1-10 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1-10 1099 The 1099 form is used to report to the US government income earned by travel agents as commissions, and income earned by owners of hotel condo units (when OPV_<version number> OPERA ...

    • Reservations Not Posting in Visual Matrix (BW)

      When reservations fail to post in Visual Matrix from the Best Western Two Way system, it's essential to conduct thorough checks on both reservation data and interface setup. This guide outlines key troubleshooting steps for such issues. There are ...

    • Best Western FX and FX2 Reimbursement Structure

      Information from the BW Rewards Marketing Team Information As of July 26, 2023, the Best Western Rewards® (BWR®) Pay With Points (FX2) reimbursement structure mirrors the three-tier structure utilized for Free Night (FX) reimbursements. The FX2 ...

    • BWR LookUp Message (BW)

      How to know when to verify your guest BWR Account Status You might receive this error when applying a BWR account to a guest’s reservation. The issue is either with the reservation information of the guest or with the guest's BWR account. It will ...