Record Warranty Item Serial Numbers (Cloud) 🎥
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Warranty item serial numbers let your property track specific pieces of equipment or inventory that may require warranty support or service. In Visual Matrix Cloud, recording serial numbers for warranty items ensures accurate asset identification, helps with repairs or replacements when needed, and supports reporting that relies on item traceability. This task is typically completed when serial numbers are first obtained or updated, such as during equipment setup, procurement, or routine asset inventory checks.
Path: Maintenance > Warranty > Warranty Items.
Instructions
This screen is used to record warranty serial numbers and associate them with specific rooms or common areas. The process flows from left to right.
1. Select a Warranty Item. In the Warranty Items panel on the left, click the warranty item you want to work with. This determines which item’s serial numbers you are about to record and assign.
2. Assign the Warranty Item to Rooms or Common Areas. After selecting the warranty item, use the Rooms and Common Area panels to associate the item with its installed locations:
- Locate the room number or common area where the item is installed.
- Enter the corresponding Serial Number in the Serial # column.
- Click the Save icon to record the serial number for that specific location.
You can assign the same warranty item to multiple rooms and/or common areas, each with its own serial number if applicable.
Still Need Help With This Topic?
Ask Yourself:
- Did you enter the correct serial number(s) for the item?
- Are there any additional serial numbers that need adding?
- Did you click Save after entering the numbers?
Support May Ask You:
- Which warranty item you were updating
- The serial number(s) entered
- Whether the item already had a serial number on file
- Whether you received any errors when saving
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