Send Flexipass Mobile Key after Check-In (Cloud)

Send Flexipass Mobile Key after Check-In (Cloud)

Flexipass Mobile Key is only available on VM Cloud. For Information, contact our Sales.
"Flexipass" is an app that serves as a "mobile key" for hotels. It is a technology-driven application that offers hotel guests the ability to use their smartphones or mobile devices as secure keys for accessing their hotel rooms.
Path: Reservation > Search > Open a reservation > Hover over Tools in the Top Right

1. Click on Mobile Key
2. A box will prompt asking for the email or the phone number where the key will be sent
3. Choose the type of key: override any existing key or add a key
4. The guest will then have to follow the instructions from their phone. (They will need to download the Flexipass Keyless Mobile Access app and have Bluetooth enabled)
SMS/Text will only be offered if the hotel has the guest texting feature enabled.

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