Setup Credit Card Authorization Day(s) Prior Arrival (Cloud)

Setup Credit Card Authorization Day(s) Prior Arrival (Cloud)


Setting the "Days Prior" parameter with "1" means that during the audit, every card for the next day's arrivals will be authorized for the entire stay or first night, depending on the specified setting. It's important to note that these authorizations will be considered as manual and won't offer chargeback protection. While some processors may charge more for manual authorizations, Visual Matrix does not perform this action.
Path: Management > Interfaces > All Interfaces > Select your Credit Card Gateway



For a new reservation, if the audit date calculated by adding the number specified in the "Days Prior" setting is greater than the arrival date, Visual Matrix will automatically attempt to obtain an authorization.
For example: If the current date is November 29 (11/29/23), and you have set up "Future Authorization" to 1 day prior, creating a reservation for the same day, November 29 (11/29/23), will prompt the system to directly attempt an authorization. This is because November 29 is before November 30 (11/29 + 1), and according to the settings, an authorization should have already been obtained through the audit. Because it hasn't, the system initiates the authorization process.

    • Related Articles

    • Set up an incidental amount for credit card authorization (Cloud)

      Setting up an incidental amount for authorization means that every reservation checked in with a credit card will have an extra amount added to the authorization. If not used, this extra amount is automatically released at check out. Path: Management ...
    • Check In Guest with Credit Card (Cloud) 🎥

      ? Watch Video Before starting the check-in, make sure a room number is assigned and the room is clean. Path: Front Office > Reservations > Search and Open the Reservation 1. Choose Check-In from the Toolbox on the right. 2. Any prepaid deposit will ...
    • Enter Credit Card Voice Auth (Cloud)

      A credit card voice authorization can be utilized either from the reservation's "Payment Info" section to confirm an authorization for the stay or directly from the folio to post a payment. Path1: Front Office > Search (for a reservation) > Open the ...
    • Front Office Arrivals Report (Cloud) 🎥

      ? Watch Video The Arrival report provides a list of all arrivals for the day, including both individual reservations and group bookings. Path: Front Office > Reports > Front Office > Arrivals. The arrival report will display only future arrivals, ...
    • Preprint Registration (Reg) Cards (Cloud) 🎥

      ? Watch Video Preprinting registration cards involves preparing and printing guest check-in forms in advance of their arrival. This process streamlines check-in, saving time and enhancing efficiency. The hotel staff collects guest information, ...