Setup Credit Card Authorization Day(s) Prior Arrival (Cloud)
Setting the "Days Prior" parameter with "1" means that during the audit, every card for the next day's arrivals will be authorized for the entire stay or first night, depending on the specified setting. It's important to note that these authorizations will be considered as manual and won't offer chargeback protection. While some processors may charge more for manual authorizations, Visual Matrix does not perform this action.
Path: Management > Interfaces > All Interfaces > Select your Credit Card Gateway
For a new reservation, if the audit date calculated by adding the number specified in the "Days Prior" setting is greater than the arrival date, Visual Matrix will automatically attempt to obtain an authorization.
For example: If the current date is November 29 (11/29/23), and you have set up "Future Authorization" to 1 day prior, creating a reservation for the same day, November 29 (11/29/23), will prompt the system to directly attempt an authorization. This is because November 29 is before November 30 (11/29 + 1), and according to the settings, an authorization should have already been obtained through the audit. Because it hasn't, the system initiates the authorization process.
Related Articles
Related Articles
Set up an incidental amount for credit card authorization (Cloud)
Setting up an incidental amount for authorization means that every reservation checked in with a credit card will have an extra amount added to the authorization. If not used, this extra amount is automatically released at check out. Path: Management ...Preprint Registration Cards Before Arrival (Cloud) 🎥
? Watch Video Preprinting registration (Reg) cards means preparing printed guest check-in forms in advance of arrival. This streamlines check-in by giving you printed cards ready for guest arrival, improving speed and ensuring accuracy of ...Check In CLC VCC (Virtual Credit Card) Reservation (Sonesta) (Cloud)
A CLCVCC (CLC + Virtual Credit Card) reservation is a Sonesta booking that uses a VCC for payment. The VCC may cover only Room & Tax or cover all charges (Room, Tax, + Incidentals). Because the VCC always handles Room & Tax, the reservation is marked ...Authorize Card Without Incidental at Check-In (Cloud)
When an incidental amount is set up in VM Cloud, it is automatically added to all credit card authorizations at check-in. However, certain reservations—such as prepaid bookings paid with OTA virtual cards—cannot include an incidental hold. In these ...Save Credit Card Without Authorization (Cloud) 🎥
? Watch Video For non-guaranteed reservations, it's often best practice to save a guest's credit card token instead of authorizing it immediately. This protects against premature charges and enhances the guest check-in experience. VM Cloud supports ...