Set Up Daily Service Schedule (Cloud) 🎥
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The Daily Service Schedule applies only to reservations with a daily rate and determines how often a room receives a Change (full cleaning) during a guest’s stay, by room type. On days that do not meet the Change interval, the room is automatically scheduled for a Make (refresh) service. Upon check-out, the room is always scheduled for a Change, regardless of the daily service pattern. This setup helps properties apply consistent housekeeping standards, forecast workload accurately, and align staffing with expected service demand for daily-rate reservations.
Path: Housekeeping > Setup > Time Allotment > Daily Service Schedule
Daily Service Schedules apply only to daily-rate reservations. Each room type can have multiple rate types configured, including daily, weekly, and monthly rates. For example, a room type may have:
- A daily rate of $100 per night
- A weekly rate of $500
- A monthly rate of $2,500
When creating or editing a reservation, the rate type is selected in the Rate Information section of the reservation form. The selected rate type determines which housekeeping service schedule applies:
- Daily rates use the Daily Service Schedule
- Weekly/Monthly rates use a separate Weekly/Monthly Service Schedule
Instructions
1. Select the room type you want to configure from the list.
2. In the # Days for Change Service field, choose how frequently a Change service should occur for that room type during a guest’s stay (for example, every 3 days).
3. Click the Save icon (green floppy disk) to store the setting for that room type.
4. Repeat these steps for each room type as needed.
Still Need Help With This Topic?
Ask Yourself:
- Have you identified the correct interval for when full cleans should occur?
- Did you review the weekly pattern to make sure services align with staffing expectations?
- Did you click Save after making changes?
Support May Ask You:
- What value you entered for # Days for Change Service
- Which service types you selected for each day
- Whether Set Room Dirty on Check Out is enabled
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