Set Up Weekly and Monthly Service Schedule (Cloud) 🎥
🎥 Watch Video
The Weekly/Monthly Service Schedule defines housekeeping expectations for reservations that use weekly or monthly rate types, by room type. Unlike daily-rate reservations (which use the Daily Service Schedule), weekly/monthly schedules allow for the option of No Service on specified days, and help properties plan housekeeping workload over extended stays. This setup lets you specify service expectations by day in a weekly or monthly pattern — for example, no service on resting days or full service on scheduled housekeeper shifts — and supports forecasting and reporting for extended-stay housekeeping activities.
Path: Housekeeping > Setup > Time Allotment > Weekly/Monthly Service Schedule
Housekeeping service schedules are applied based on the rate type selected for a reservation. Each room type can have multiple rate options configured, such as daily, weekly, or monthly rates. For example, a room type might offer:
- A daily rate of $100 per night
- A weekly rate of $500
- A monthly rate of $2,500
When creating or editing a reservation, the rate type is selected in the Rate Information section. That selection determines which housekeeping schedule applies:
- Daily rates use the Daily Service Schedule
- Weekly and Monthly rates use the Weekly/Monthly Service Schedule
Instructions
1. Select the room type you want to configure from the list.
2. For each day in the schedule pattern, select the appropriate service type:
- Make: Light service
- Change: Full service
- No Serv (No Service): No scheduled service on this day
3. Click the Save icon (green floppy disk) on the same row to save the weekly/monthly schedule for that room type.
4. Repeat these steps for each room type as needed.
Still Need Help With This Topic?
Ask Yourself:
- Have you configured the schedule for each room type that uses weekly/monthly rates?
- Did you include appropriate service expectations (Make, Change, No Serv) for each day?
- Did you click Save for every row you edited?
Support May Ask You:
- Which room types were configured
- The pattern of service types selected
- Whether the save icon was clicked after configuration
Related Articles
Set Up Daily Service Schedule (Cloud) 🎥
? Watch Video The Daily Service Schedule applies only to reservations with a daily rate and determines how often a room receives a Change (full cleaning) during a guest’s stay, by room type. On days that do not meet the Change interval, the room is ...Set Up Cleaning Time Allotment by Room Type (Cloud) 🎥
? Watch Video Cleaning time allotments define the expected amount of time assigned housekeepers should take to clean a room based on its type (for example, a king room versus a suite). In Visual Matrix Cloud, you can assign these cleaning time ...Setup Weekly and Monthly Rates (Cloud) 🎥
? Watch Video Path: Management > Rates > Room Rates 1. Select the Season. 2. Select the Room Type. 3. Select Daily Rates (weekdays) or Weekend Rates. 4. Enter the Weekly Rates and their frequency of posting (daily or weekly)*. 5. Enter the Monthly ...Set Room Dirty on Check Out (Cloud) 🎥
? Watch Video When a guest checks out, the housekeeping team needs the room to be marked as Dirty so it can be cleaned and prepared for the next arrival. In Visual Matrix Cloud, enabling Set Room Dirty on Check Out tells the system to automatically ...Assign Housekeeping Supply Item to Room Types (Cloud) 🎥
? Watch Video Assigning housekeeping supply items to room types in Visual Matrix Cloud lets your property define how many units of a given supply are used for different types of rooms during a cleaning event. This setup supports accurate tracking of ...