Set Up Weekly and Monthly Service Schedule (Cloud) 🎥

Set Up Weekly and Monthly Service Schedule (Cloud) 🎥

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The Weekly/Monthly Service Schedule defines housekeeping expectations for reservations that use weekly or monthly rate types, by room type. Unlike daily-rate reservations (which use the Daily Service Schedule), weekly/monthly schedules allow for the option of No Service on specified days, and help properties plan housekeeping workload over extended stays. This setup lets you specify service expectations by day in a weekly or monthly pattern — for example, no service on resting days or full service on scheduled housekeeper shifts — and supports forecasting and reporting for extended-stay housekeeping activities.
Path: Housekeeping > Setup > Time Allotment > Weekly/Monthly Service Schedule

Notes
Housekeeping service schedules are applied based on the rate type selected for a reservation. Each room type can have multiple rate options configured, such as daily, weekly, or monthly rates. For example, a room type might offer:
  1. A daily rate of $100 per night
  2. A weekly rate of $500
  3. A monthly rate of $2,500
When creating or editing a reservation, the rate type is selected in the Rate Information section. That selection determines which housekeeping schedule applies:
  1. Daily rates use the Daily Service Schedule
  2. Weekly and Monthly rates use the Weekly/Monthly Service Schedule

Instructions

1. Select the room type you want to configure from the list.


2. For each day in the schedule pattern, select the appropriate service type:
  1. Make: Light service
  2. Change: Full service
  3. No Serv (No Service): No scheduled service on this day


3. Click the Save icon (green floppy disk) on the same row to save the weekly/monthly schedule for that room type.



Notes
4. Repeat these steps for each room type as needed.

Still Need Help With This Topic?

Ask Yourself:
  1. Have you configured the schedule for each room type that uses weekly/monthly rates?
  2. Did you include appropriate service expectations (Make, Change, No Serv) for each day?
  3. Did you click Save for every row you edited?
Support May Ask You:
  1. Which room types were configured
  2. The pattern of service types selected
  3. Whether the save icon was clicked after configuration
  1. Setup Daily Service Schedule (Cloud)
  2. Setup Cleaning Time Allotment by Room Type (Cloud)
  3. FAQ - Housekeeping