How Rooms are Set to Dirty?
Rooms in Visual Matrix can be marked as dirty through four different methods:
- During the night audit: Visual Matrix automatically changes the status of every in-house room to dirty as part of the night audit process.
- When a guest is moved from one room to another: Visual Matrix prompts whether the original room should be marked as dirty when a guest is moved to a new room.
- When reporting a discrepancy: Housekeeping can mark rooms as dirty when reporting a discrepancy between the front desk and housekeeping.
- At check-out, if the option is selected in the housekeeping setups.
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