Configuring Fixed Fees for Automatic Nightly Charges (Cloud) šŸŽ„

Configuring Fixed Fees for Automatic Nightly Charges (Cloud) šŸŽ„

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Fixed fees allow your property to automatically apply recurring chargesā€”such as local fees, service fees, or nightly surchargesā€”to every reservation during the night audit. Setting these up correctly ensures consistent billing, proper tax handling, and fewer manual adjustments at the front desk.
Path: Management > Property Settings > Fixed Fees 
Notes
Before adding a fixed fee, ensure the appropriate accounting code has already been created.

Instructions

1. Click New Fixed Fee. A blank row appears at the top of the list where you can enter the new add-on details.



2. Select the Posting Code for the fee.



3. Enter the Charge Amount or %:
  1. Use a flat amount for a fixed fee.
  2. Enter a percentage if the fee is based on room revenue (you will also need to select By % in Step 7). 


4. Set Taxable to indicate if the fee should be taxed. If applicable, select a Sales Tax Code.



5. Choose Per Adult if the fee should apply per person instead of per room.



6. Select By % if the charge is percentage-based.



7. Select Off Rack if the fee should apply to rack rate instead of the posted rate.



8. Click Save.



9. To remove a fixed fee:
  1. Select the fee from the list.
  2. Click Remove.

Notes
Removing a fixed fee will stop it from being applied during future night audits but will not remove charges already posted to existing reservations.

Understanding the Setup Fields

Charge Configuration
  1. Posting Code: Links the fee to the correct accounting category.
  2. Charge Amount or %: Determines whether the fee is fixed or percentage-based.
  3. By %: Must be selected if using a percentage instead of a flat fee.
Tax Settings
  1. Taxable: Determines if the fee is subject to tax.
  2. Sales Tax Code: Applies a specific tax if using sales tax instead of revenue tax.
Application Rules
  1. Per Adult: Applies the fee per adult instead of per room.
  2. Off Rack: Applies the fee based on rack rate instead of the actual posted rate.


Still Need Help With This Topic?

Ask Yourself:
  1. Is the correct accounting code assigned to the fee?
  2. Should the fee be per room or per adult?
  3. Does the fee need to be taxable?
Support May Ask You:
  1. What fee are you trying to create (flat or percentage)?
  2. Is the fee applying correctly during night audit?
  3. Are taxes calculating as expected on the fee?
  1. Setup a New Accounting Code (Cloud)
  2. Add-Ons: Creating Additional Charges (Cloud)
  3. Tax a Tax using Fixed Fees (PMS)
  4. Setup Sales Tax (Cloud)
  5. FAQ - Management / Rates/Taxes/Fees/Add-Ons (PMS)