Add-Ons: Creating Additional Charges (Cloud) šŸŽ„

Add-Ons: Creating Additional Charges (Cloud) šŸŽ„

šŸŽ„ Watch Video
Add-Ons are extra services or items (like pet fees, cribs, or rollaway beds) that guests may request in addition to their room. Properly configuring add-ons ensures accurate billing and tax calculation, avoids availability issues, and gives guests visibility of whatā€™s available.
Notes
Before creating an add-on, you must have the appropriate accounting code set up. This article walks through how to add a new add-on in VM Cloud.
Path: Management > Property Settings > Fixed Fees > Add-Ons Section

1. Click "New Add-On". A blank row will appear at the top of the list to enter the new add-on details.



2. Enter the required Add-On details as shown below. Refer to the field descriptions in the screenshot for guidance.

Notes
Example: A ā€œBreakfast 2 Personsā€ add-on is configured with Qty 0, Charge $20.00, Taxable (Revenue), and One Time unchecked (so it charges each night).

4. Click Save. VM Cloud will refresh the list showing your new add-on; your change is then available to be added to reservations.


Still Need Help With This Topic?

Ask Yourself:
- Do you have the necessary accounting code created for this add-on?
- What charge type/tax settings should apply (is it taxable, Sales or Revenue tax)?
- Is the quantity limit appropriate (or unlimited)?
- Should the add-on be one-time per stay or recurring nightly?
- Will this add-on be readily visible to front desk/reservations staff when needed?

Support May Ask You:
- Which accounting code did you link to the add-on?
- What ā€œPosting Codeā€ did you select?
- What charge amount and tax settings did you enter?
- Is the add-on quantity limit configured correctly (or set to 0 for unlimited)?
- Did you see a warning if the quantity limit is exceeded?
- After saving, can you see the add-on listed in the Add-Ons section?

Add an Add-On to a Reservation (Cloud)
Setup a New Accounting Code (Cloud) šŸŽ„
Remove an Add-On (Cloud)

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