Related Articles
Add an Add-On to a Reservation (Cloud)
An add-on is an extra charge applied to a reservation for additional services—like pet fees, cribs, or in-room safes. VM Cloud allows you to add up to two add-ons per reservation directly from the reservation screen, making it easy to bill guests for ...
Create a New Group Block (Cloud) 🎥
? Watch Video When you need to reserve blocks of rooms for a group event—like a wedding, meeting, or tour—use a Group Block in Visual Matrix Cloud. Creating a group block lets you define the group’s details, guarantee terms, deposit, room ...
Remove an Extra Folio (Cloud) 🎥
? Watch Video If you’ve assigned an extra folio to a reservation (Name Only or Incidental) and no charges have been posted to it, you can remove it via the Guest Account tools. This action cleans up unused folios. Path: Front Office > Reservations > ...
Add a Log from the Dashboard – Logbook (Cloud)
The Logbook widget in VM Cloud puts your team’s departmental notes and handover updates front and center—right on your dashboard. Adding a log entry helps ensure everyone in your department stays informed and aligned. The Logbook organizes entries by ...
Add Res (Individual Reservation) – Every Field Explained (Cloud) 🎥
? Watch Video The Add Res form is the most complete way to create and manage an individual reservation in VM Cloud. While BookRes is designed for speed, capturing only the essential information (guest name, rate, room type, etc.) to create a ...