Add-Ons: Creating Additional Charges (Cloud) šŸŽ„

Add-Ons: Creating Additional Charges (Cloud) šŸŽ„

šŸŽ„ Watch Video
Add-Ons are extra services or items (like pet fees, cribs, or rollaway beds) that guests may request in addition to their room. Properly configuring add-ons ensures accurate billing and tax calculation, avoids availability issues, and gives guests visibility of whatā€™s available.
Notes
Before creating an add-on, you must have the appropriate accounting code set up. This article walks through how to add a new add-on in VM Cloud.
Path: Management > Property Settings > Fixed Fees > Add-Ons Section

1. Click "New Add-On". A blank row will appear at the top of the list to enter the new add-on details.



2. Enter the required Add-On details as shown below. Refer to the field descriptions in the screenshot for guidance.

Notes
Example: A ā€œBreakfast 2 Personsā€ add-on is configured with Qty 0, Charge $20.00, Taxable (Revenue), and One Time unchecked (so it charges each night).

4. Click Save. VM Cloud will refresh the list showing your new add-on; your change is then available to be added to reservations.


Still Need Help With This Topic?

Ask Yourself:
- Do you have the necessary accounting code created for this add-on?
- What charge type/tax settings should apply (is it taxable, Sales or Revenue tax)?
- Is the quantity limit appropriate (or unlimited)?
- Should the add-on be one-time per stay or recurring nightly?
- Will this add-on be readily visible to front desk/reservations staff when needed?

Support May Ask You:
- Which accounting code did you link to the add-on?
- What ā€œPosting Codeā€ did you select?
- What charge amount and tax settings did you enter?
- Is the add-on quantity limit configured correctly (or set to 0 for unlimited)?
- Did you see a warning if the quantity limit is exceeded?
- After saving, can you see the add-on listed in the Add-Ons section?

Add an Add-On to a Reservation (Cloud)
Setup a New Accounting Code (Cloud) šŸŽ„
Remove an Add-On (Cloud)

    • Related Articles

    • Configure EasyBoost Upsell Prompts (Cloud)

      Upselling is most effective when it happens at the right moment. With EasyBoost, you can prompt guests with upgrade and add-on options during reservation creation in BookRes or later at check-in. This helps your team capture more revenue without ...

    • Using the EasyBoost Prompt (Cloud)

      When EasyBoost is enabled in Visual Matrix Cloud, users see a dedicated Upgrade and Add-Ons Prompt during booking in BookRes or at check-in. This screen presents room upgrades and extra services in one place, making it simple to increase revenue ...

    • Create a New Group Block (Cloud) šŸŽ„

      ? Watch Video When you need to reserve blocks of rooms for a group eventā€”like a wedding, meeting, or tourā€”use a Group Block in Visual Matrix Cloud. Creating a group block lets you define the groupā€™s details, guarantee terms, deposit, room ...

    • Add an Add-On to a Reservation (Cloud)

      An add-on is an extra charge applied to a reservation for additional servicesā€”like pet fees, cribs, or in-room safes. VM Cloud allows you to add up to two add-ons per reservation directly from the reservation screen, making it easy to bill guests for ...

    • Add a Package to an Individual Reservation (Cloud)

      Packages in VM Cloud bundle room rates with additional services, such as breakfast, parking, or activity fees, making it easy to sell combined offers in a single reservation. This article explains how to add a package to an individual reservation so ...