Configuring Add-Ons for Additional Guest Charges (Cloud) 🎥

Configuring Add-Ons for Additional Guest Charges (Cloud) 🎥

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Add-ons allow your property to offer additional services or items—such as pet fees, cribs, or parking—that can be applied to a guest’s reservation. Unlike fixed fees, add-ons are optional and typically selected during booking or at check-in, giving your team flexibility to customize charges based on each guest’s needs. 
Notes
Before creating an add-on, ensure the appropriate accounting code has been created.
Path: Management > Property Settings > Fixed Fees > Add-Ons

Instructions

1. Click New Add-On. A blank row appears at the top of the list where you can enter the new add-on details.



2. Select the Posting Code (this determines the add-on name)



3. Enter the Qty (used to track how many of this item are available; leave as 0 if the add-on should be unlimited).



4. Enter the Charge Amount.



5. Select the appropriate Taxable option (e.g., No, Sales, or Revenue). If applicable, select a Sales Tax Code.



6. Select One Time if the charge should only apply once per stay.



7. Select Charge Immediately to have the charge post at check-in.


Notes
If the add-on is added after check-in, it will post during the next night audit.

8. Click Save.



9. Removing an Add-On
  1. Select the add-on from the list.
  2. Click Remove.


Understanding the Setup Fields

Charge Configuration
  1. Posting Code: Determines the add-on name and links the charge to the correct accounting category.
  2. Qty: Tracks how many of this add-on are available. Enter a number to limit availability or leave as 0 for unlimited use.
  3. Charge Amount: The cost of the add-on.
Tax Settings
  1. Taxable: Determines whether the charge is taxed and how it is categorized (e.g., Sales or Revenue).
  2. Sales Tax Code: Applies specific tax rules if required.
Application Behavior
  1. One Time: Applies the charge once per stay instead of multiple times.
  2. Charge Immediately: Posts the charge to the folio as soon as the add-on is applied instead of waiting for nightly processing.


Still Need Help With This Topic?

Ask Yourself:
  1. Should this charge be optional or automatic?
  2. Does the add-on need to post immediately or later?
  3. Is the correct tax type selected?
Support May Ask You:
  1. When should the add-on be applied (booking, check-in, or manually)?
  2. Is the charge posting to the folio at the correct time?
  3. Are taxes calculating correctly for this add-on?
  1. Configuring Fixed Fees for Automatic Nightly Charges (Cloud)
  2. Setup a New Accounting Code (Cloud)
  3. Setup Sales Tax (Cloud)
  4. FAQ - Management / Rates/Taxes/Fees/Add-Ons (PMS)