Add Package to Reservation (Cloud)
Packages in VM Cloud bundle room rates with additional services, such as breakfast, parking, or activity fees, making it easy to sell combined offers in a single reservation. This article explains how to add a package to an individual reservation so the correct charges and inclusions are applied automatically.
Path: Front Office > Reservations > Add Res/Open a Reservation
Instructions
1. Scroll down to the "Add-Ons" section, and click on "Multiple".
2. Choose the date the package should apply.
3. Select the desired package from the list.
4. Click Add New to attach it to the reservation.
If the package should apply to multiple nights, you must add it separately for each night.
5. After adding, the package will appear in the list window.
6. Click on "Details" in the "Rate Information" section.
Still need help with this topic?
Ask Yourself:
- Did I open the correct reservation and access the Add-Ons Information?
- Did I select the correct package from the dropdown?
- Did I verify the Folio to ensure charges display correctly?
Support May Ask You:
- Which reservation are you adding the package to (guest name, confirmation #)?
- Which package did you try to apply?
- Did you review the Folio to confirm the package charges?
- Do you need help confirming the package is set up in the system?
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