Add or Remove Group Event (Cloud) 🎥
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Use the Group Event feature to schedule activities (meetings, receptions, check-in events, etc.) tied to a group block, and have them appear on the Dashboard Events Calendar for visibility across staff. You can add new events or remove existing ones. Events do not automatically apply to individual reservations—only the group level. Below are steps for both workflows.
Path: Front Office > Group > Search > Open the Group
Add a Group Event
1. Click the Event Calendar icon (calendar symbol) on the right side of the group screen to open the group’s Event Calendar.
2. Choose the Event Date (a date within the group’s stay).
3. Enter the Time for the event (use the format shown in the picker).
4. Enter a descriptive Event Name (e.g., “Welcome Reception – Ballroom A”).
5. Click Add to save the event to the group.
6. The event now appears in the group’s Event Calendar and on the Dashboard Events Calendar.
Remove a Group Event
1. Locate the Event: In the group’s Event Calendar, find the event you want to delete.
2. Click the Trash icon at the end of that event’s row. The event is immediately deleted from both the group’s Event Calendar and the Dashboard Events Calendar.
There is no confirmation prompt. Once deleted, the event cannot be recovered—you’ll need to re-enter it if removed by mistake.
Still Need Help With This Topic?
Ask Yourself:
- Did I select a date within the group’s stay?
- Did I enter the correct time and event name?
- After adding, does the event appear on the Dashboard Events Calendar?
- If I removed an event, is it no longer shown?
Support May Ask You:
- What Group ID, Event Name, Date, and Time did you use?
- Can you send a screenshot of the group’s Event Calendar panel and Dashboard calendar after the change?
- Did any error or validation message appear?
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