Setup Mobile Check-In (MCI) Interval (BW) (Desktop)
The Mobile Check-In Interval is how often Visual Matrix will pull down pre-registration surveys from central reservations.
Path: Management > Setup > Interfaces > Central Res BW2/Best Western 2 Way.
You can adjust that interval between 1 and 12 hours or turn it off.
The MCI feature is linked to the automatic sending of the guests folios by Best Western after check-out.
Setup Mobile Check-In (MCI) Cutoff Time (BW) (Desktop)
This feature is only available for Best Western Hotels. The Mobile Check-In (MCI) Cutoff Time triggers a warning dialog when there are pre-registered guests who have not been assigned a room. Path: Management > Setup > Property > Parameters The ...
Best Western 2Way Interface Detailed (BW) (Desktop)
A hotel does not have access to everything. Some sections are limited to BW Revenue Managers and Visual Matrix technicians. Path: Management > Setup > Interfaces > Central Res BW2/Best Western 2 Way. The interface is composed of 6 sections: 1. Best ...
Search for Pre-Registered Reservations (BW) (Desktop) 🎥
? Watch Video This feature is only available for Best Western Hotels. When a guest submits a CRS survey provided in a welcome email, Visual Matrix puts that reservation into a "pre-registered" state. From the Reservation Search Path: Front Office > ...
Setup Extras (Desktop) 🎥
? Watch Video An Extra is an additional charge to the guest for services such as a Pet fee, Crib in the room, or Safe usage. The Extras will be added to a reservation depending on the need requested. Path: Management > Setup > Property > Fixed Fees ...
Check In an Individual Reservation with Cash (Desktop) 🎥
? Watch Video Path: Front Office > Reservations > Search and Open the Reservation Before starting the check-in, make sure a room number is assigned and the room is clean. 1. Choose Check-In from the options on the left. 2. Any prepaid deposit will ...