Setup/Update a User Maintenance Notification Level Email (MOP 2.0)

Setup/Update a User Maintenance Notification Level Email (MOP 2.0)


When a Maintenance task is created, it is assigned an importance level (separate from the Priority level). This importance level will trigger notifications for any users set up with that level or higher.
Path: Administration > Identity Management > Users

1. Click on the icon featuring a wheel on the left-hand side next to the user to deactivate.



2. Click on "Edit".



3. Stay on the "User Information" tab.



4. First, make sure that a unique phone number and email is added to the user profile.



5. Go to the "Notification Level" section and select the correct level to assign the user.



6. Click "Save".



    • Related Articles

    • Steps to Complete Before MOP 2.0 Go-Live

      Before your official go-live, there are key setup tasks you should complete to ensure your staff can use MOP smoothly from day one. These include readying devices, adding users, verifying login access, and familiarizing your team with MOP resources. ...

    • Printable Guides (MOP 2.0)

      We provide downloadable PDF guides covering key features and workflows in MOP 2.0. These printable guides are ideal for sharing in training sessions, posting at workstations, or carrying in the field — enabling quick reference without needing to log ...

    • Update my existing MOP Hotel Profile (MOP 2.0)

      With some exceptions, most settings in MOP are standardized for all subscribers, and any modifications would necessitate a feature request. However, certain changes can be made to the original information provided in the Hotel Data Sheet Profile, ...

    • MOP Overview

      Introducing MOP — the housekeeping and maintenance platform that streamlines daily operations, automates routine tasks, and strengthens team coordination. Accessible on any phone or laptop with no downloads required, MOP brings hotel automation to a ...

    • Can I customize my Room PM List? (MOP 2.0)

      The Preventative Maintenance list in MOP is predefined and not user-created, but you do have the option to customize it. Please send an email to support@vmmop.com and provide the information you want to add and or remove and we’ll take care of the ...