** Understanding Activities (Cloud)

** Understanding Activities (Cloud)

Activities allow properties to offer services, rentals, reservations, and amenities that can be added directly to guest reservations. Before creating an activity, it is important to understand the four available activity frequencies and how each one manages reservations and availability. Use this guide to determine which activity type best fits your operational needs.



How Activities Work

Activities can be attached to guest reservations and scheduled for specific dates and times.
Common examples include: Pool Access, Bike Rentals, Golf Tee Times, Guided Tours, Yoga Classes, or Resort Fees.
Once reserved, activity charges are scheduled on the reservation and automatically post to the guest folio during Night Audit.



Activity Frequency Types

Daily Activities
Daily Activities are designed for services or charges that apply once per day.
Examples: Resort Fee, Daily Parking, Amenity Fee, Recreation Pass.
Notes
Guests can add the activity to any day of their stay.
Related Article: Creating Daily Activities (Cloud)
Open Times Activities
Open Times Activities allow guests to reserve an activity for a custom duration.
Examples: Bike Rentals, Kayak Rentals, Equipment Rentals, Golf Cart Rentals.
Notes
Guests select a start time and an end time.
Related Article: Creating Open Times Activities (Cloud)
Set Times Activities
Set Times Activities provide predefined reservation sessions.
Examples: Pool Access Sessions, Guided Tours, Yoga Classes, Wine Tastings.
Notes
Guests select one of the available sessions.
Example: 8:00 AM – 10:00 AM; 1:00 PM – 3:00 PM; 5:00 PM – 7:00 PM.
Related Article: Creating Set Times Activities (Cloud)
Revolving Activities
Revolving Activities automatically generate reservation slots throughout the day.
Examples: Golf Tee Times, Spa Appointments, Photography Sessions.
Notes
The system automatically creates reservation slots based on the selected Revolving Duration.
Example: Every 10 minutes from 8:00 AM to 12:00 PM.
Related Article: Creating Revolving Activities (Cloud)

 

Choosing the Right Activity Type

If You Need To...
Use This Frequency
Charge once per day
Daily
Rent an item for a custom duration
Open Times
Offer specific scheduled sessions
Set Times
Automatically generate reservation slots
Revolving

Activity Setup Overview

All activity types use the same general setup process:
  1. Create the activity.
  2. Configure availability.
  3. Configure pricing.
  4. Save the activity.
  5. Add the activity to guest reservations.
The exact fields available depend on the selected Frequency.


Still Need Help With This Topic?

Ask Yourself:
  1. What type of activity am I creating?
  2. Should guests select a custom duration or a predefined session?
  3. Do I need manually created sessions or automatically generated reservation slots?
  4. How should the activity be charged?
Support May Ask You:
  1. What type of activity are you trying to create?
  2. Which Frequency are you using?
  3. How should guests reserve the activity?
  4. How should the activity be charged?
  1. Creating Daily Activities (Cloud)
  2. Creating Open Times Activities (Cloud)
  3. Creating Set Times Activities (Cloud)
  4. Creating Revolving Activities (Cloud)

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