Date and Time Settings

1. System Language: Defines the language used throughout the PMS.
2. Date Format: Controls how dates are displayed throughout the system.
3. Week Starts On: Determines which day is considered the first day of the week.
4. Time Zone: Defines the property's local time zone.
5. Daylight Saving Time: Controls whether daylight saving adjustments are applied automatically.

1. Date and Time Settings (Cloud)
   

Financial Settings

1. Currency Symbol: Defines the symbol displayed for monetary values.
2. Currency Code: Stores the property's currency code for system use.
3. Accounting Periods: Determines how financial periods are structured throughout the year.
4. Deposit Forfeit Code: Defines the transaction code used when a deposit is forfeited.
5. Deposit Forfeit Amount: Defines the default amount retained when a reservation with a deposit is canceled.
6. Budget Comparison: Controls whether forecast reports compare against budget or prior-year performance.
7. Financial Comparison: Determines whether financial reports compare against prior-year data or budget figures.
8. Suppress MTD/YTD: Hides Month-to-Date and Year-to-Date values on financial reports.
9. Variance Format: Displays report variances as either amounts or percentages.
10. Forecast Comparison: Controls how the Rooms LY value is calculated within forecast reports.
11. Suppress Folio Clerk/Clerk: Hides clerk information on guest-facing folios and documents.

1. Financial Reporting Settings (Cloud)
   
2. Deposit Forfeit and Refund Controls (Cloud)
   

Automatic No-Show Configuration

1. Enable Automatic No Shows: Activates the no-show process during Night Audit.
2. No-Show Fee Type: Defines how no-show charges are calculated.
3. Fee Accounting Code: Determines which transaction code receives no-show revenue.
4. No-Show Processing: Controls how eligible reservations are reviewed and processed during Night Audit.

1. Automatic No-Show Configuration (Cloud)
   
2. Understanding Automatic No-Shows (Cloud)
   

Weekend Definition

1. Weekend Days: Defines which days of the week are considered weekends for rate setup and pricing strategies.

1. Week-End Definition (Cloud)
   

Sensitive Data Purge Settings

1. Credit Card Retention: Determines how long credit card information is retained.
2. Driver's License Retention: Determines how long driver's license information is retained.
3. Reservation Data Retention: Controls how long reservation records remain available.
4. Financial Data Retention: Controls how long historical accounting and financial records are retained.

1. Sensitive Data Purge Settings (Cloud)
   

Reservation Required Fields

1. Required Reservation Fields: Identifies guest information that must be completed before a reservation can be created or saved.
   

1. Reservation Required Fields (Cloud)

Reservation and Group Management Settings

1. Cancel Policy (Days): Defines the property's default cancellation window and displays warnings when cancellations occur outside that period.
2. Res To Alter Group Allocations: Allows existing reservations to be added to groups even when allocations must be adjusted.
3. Allocation Drop Date: Defines how and when unused group room allocations are released back into inventory.
4. Default Arrival (Check-In) Time: Sets the default expected arrival time used on reservations and housekeeping reports.
5. Always Show Local Confirmation Number: Displays the Visual Matrix confirmation number instead of the channel manager confirmation number when applicable.

1. Reservation and Group Management Settings (Cloud)

Guest Stay and Folio Management Settings

1. Post Room and Tax On Check-In: Posts room and tax charges during check-in instead of Night Audit.
2. Maximum Late Check-Out Time: Displays a warning when a guest is checked out after the configured threshold.
3. Allow Incidental Folio: Supports separate room and incidental folios and automatic folio creation for eligible prepaid reservations.

1. Guest Stay and Folio Management Settings (Cloud)

Security and Administrative Settings

1. Res Override Password: Requires an override password for restricted reservation actions such as overbooking or bypassing stay restrictions.
2. Auto LogOff # Of Minutes: Automatically signs users out after a period of inactivity.
3. Allow New CL From Front Office: Allows City Ledger accounts to be created directly from reservations and check-ins.

1. Security and Administrative Settings (Cloud)

System Preferences and Operational Settings

1. INTL/LD Dialing Digits: Defines international and long-distance dialing prefixes used with the Image Call Accounting interface.
2. Order Room By Least Used: Prioritizes the least-used rooms during room assignment.
3. Ignore OOO Rooms for Occupancy %: Excludes out-of-order rooms from occupancy calculations.
4. Reservation Search Default: Controls how many reservations are displayed per page in Reservation Search.
5. Paper Size: Defines the default paper format used for printed documents.

1. System Preferences and Operational Settings (Cloud)
   

Still Need Help With This Topic?

1. Which area of the PMS is affected by the setting you need to change?
2. Is the setting related to reservations, accounting, reporting, security, or system behavior?
3. Have recent configuration changes been saved?

1. Which Parameters section contains the setting you are trying to modify?
2. What behavior are you expecting from the system?
3. When did the issue first occur?
4. Has the configuration recently been changed?
5. Have the changes been saved?