Sensitive Data Purge Settings (Cloud)
The Sensitive Data Purge Settings control how long Visual Matrix Cloud retains sensitive and historical information before it is permanently removed from the system. Each night, Visual Matrix automatically purges data that has reached the configured retention period. Purging sensitive data helps properties manage stored information and comply with internal retention policies, ownership requirements, and applicable regulations.
Path: Management > Property Settings > Parameters > Sensitive Data Purge Settings
Data removed through the purge process cannot be recovered.
Before reducing retention periods, verify that the selected values comply with your property's operational, accounting, ownership, and regulatory requirements.
Understanding the Sensitive Data Purge Settings
Each retention period is configured independently and applies only to the selected data type.
Data Retention Considerations
Each retention period can be set independently.
Entering 0 for any field disables automatic purging for that specific data type.
While this allows data to be retained indefinitely, Visual Matrix recommends maintaining appropriate retention periods whenever possible. Retaining large amounts of historical data can increase database size over time and may impact system performance, maintenance activities, and future database management.
Before disabling automatic purging, ensure the retention requirements align with your property's operational, accounting, ownership, and regulatory requirements.
Days To Purge Credit Cards
Determines how long credit card numbers are retained before being permanently removed from the system.
Enter the number of days the information should be retained before being purged during the nightly purge process.
Most properties retain credit card data between 90 and 365 days, depending on operational requirements and applicable regulations.
Days To Purge Driver's License
Determines how long driver's license information is retained before being permanently removed from the system.
Enter the number of days the information should be retained before being purged during the nightly purge process.
Most properties retain driver's license information between 90 and 365 days, depending on operational requirements and applicable regulations.
Years To Purge Reservations Data
Determines how long reservation records are retained before being permanently removed from the system.
Available options: 0 (Never Purge), 3 Years, 4 Years, or 5 Years.
When a reservation reaches the configured retention period, the reservation record is permanently deleted during the nightly purge process. Guest history records are not affected by this setting.
Years To Purge Financial Data
Determines how long financial and accounting records are retained before being permanently removed from the system.
Available options: 0 (Never Purge), 3 Years, 4 Years, 5 Years, 6 Years, or 7 Years.
When financial data reaches the configured retention period, related financial records are permanently deleted during the nightly purge process.
Retention Recommendations
Visual Matrix is configured by default to purge eligible data automatically.
While retention requirements vary by property, ownership group, and jurisdiction, disabling purging entirely is generally not recommended unless required by your organization's policies.
Save Changes
After modifying any setting in the Sensitive Data Purge Settings section, click Save at the top of the page to store your changes. Unsaved changes will not be applied to the property configuration.
Still Need Help With This Topic?
Ask Yourself:
- Do the configured retention periods align with your property's policies?
- Are you retaining data longer than necessary?
- Have the changes been saved?
Support May Ask You:
- Which retention period is currently configured?
- Which type of data was purged?
- When was the data last available?
- Was the purge period recently modified?
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