Set Up a Warranty Item (Cloud)
Warranty items represent equipment or assets that your property wants to track with warranty information—such as TVs, laundry machines, or HVAC units. In Visual Matrix Cloud, setting up a warranty item allows you to record important details like the manufacturer, invoice number, purchase date, and warranty expiration date. Warranty items can later be associated with rooms or common areas and assigned serial numbers for tracking and reporting purposes. This setup is typically done during initial asset entry or when new equipment is added to inventory.
Path: Maintenance > Set Up > Warranty Items
Instructions
1. Click New Warranty Item at the top right of the page.
2. Enter the warranty item details, including: Code (item name), Purchase Date, Warranty Expires, Company, Contact Name, Telephone, Customer #, Invoice #.
3. Click the Save icon to create the warranty item. The new warranty item will appear in the list once saved.
Warranty items cannot be removed if they have already been assigned to rooms or common areas or if serial numbers have been recorded for them.
Still Need Help With This Topic?
Ask Yourself:
- Did you enter all required fields (Item, Company, Invoice #, Purchase Date, Warranty Expires)?
- Did you click Save after entering the item?
- Are there other warranty items you need to add?
Support May Ask You:
- Which warranty item you were trying to set up
- The values entered in each field
- Whether any errors occurred when saving
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