Uninstall Visual Matrix Desktop from a Client Computer

Uninstall Visual Matrix Desktop from a Client Computer

This process should NEVER be attempted on the Server Computer. The only reason you will want to uninstall Visual Matrix from a Client computer will be because you are switching computers and needs to uninstall before reinstalling on a new computer.
1. From Windows Search tool, search for "Add or Remove Programs". Click on the result to open it.



2. Scroll down the list of programs to Visual Matrix and click on the program. Click on Uninstall.



3. Last step, rename the Visual Matrix folder from the C:\ drive.


This is merely for information in case you get across that folder in the future. Note that because no data is stored on this computer, you can also delete the folder without any harm.

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