Update User Password (Cloud)

Update User Password (Cloud)

This feature is only available in Visual Matrix Cloud and is not accessible in the case of a forgotten password.

Visual Matrix requires every user to reset their password every 90 days.
To avoid being locked out because of an expired password, a user can update it without having to ask his/her manager by following the next steps:
1. From the dashboard, click on your username at the top right.
2. Click on Reset Password.
3. Complete the fields.
4. Click on the right arrow.



    • Related Articles

    • Block/Inactivate/Disable an employee user access (Cloud)

      Path: Management > User Settings > Security 1. Search for the user profile in the list. 2. Change the Active column from Yes to No. 3. Click Save. 4. If you need to find the user again, change the status of the list from Active to Inactive (or All) ...
    • Create/Edit a VM User with Access Privileges (Cloud) 🎥

      ? Watch Video Path: Management > User Settings > Security Creating a new user has 4 steps. The optional last 2 have their own article: 1. Create the user login, password, and levels. 2. Assign access privileges to the section of the application the ...
    • View/Update the Reservation (Res) Override Password (Cloud)

      The Reservation Override Password is a default password established to prevent overbooking. Any effort to overbook or override a status (MLOS, SOFT, or CTA) will necessitate the use of this password. Path: Management > Property Settings > Parameters ...
    • User Settings Supervisor Level (Cloud)

      The Supervisor level can be given to anyone and is part of a user settings. This credential is not to be confused with the user department as a "Supervisor" or with the access privileges to "Front Office > Supervisor". Path: Management > User ...
    • Enable IP Security (Cloud)

      In computing, an Internet Protocol (IP) Security is a secure network protocol suite that authenticates and encrypts the packets of data to provide secure encrypted communication between two computers over an Internet Protocol network. It is used in ...