View a Credit Card Number from a Reservation (Desktop)

View a Credit Card Number from a Reservation (Desktop)

Path: Front Office > Reservations > Open a Reservation

1. In the Method of Payment on the right, choose Credit Card as the Method of Payment, even if it is already there.
2. In the Credit Card - Save Info window, click on View.
3. In the Credit Card Authorizations window, click on the credit card you wish to see the full number.
4. Click on View at the bottom of the window to review the full number.
5. Click OK to close and Cancel to close the Credit Card - Save Info window.


Everytime a credit card is manually entered, swiped or chipped, it will create a new line, even if it is the same credit card number.
If you are tokenized, the revealed number will be the token number and not the real credit card number, Visual Matrix do not store those.
The token IS the credit card number between your processor and yourself and can be used to charge the guest credit card even after check-out.

    • Related Articles

    • View a Credit Card Number from a Folio (Desktop)

      ? Watch Video Path: Front Office > Cashiering > Guest/Group Account > Open a Folio 1. Click on the Credit Card transaction to display it in the Details Posting at the bottom. 2. Click on View on the right side. 3. In the Credit Card Authorizations ...

    • Night Audit Credit Card Batch Report (Desktop) 🎥

      ? Watch Video The Credit Card Batch report will show all the credit card transactions posted for the given date and their status (settled or unsettled). Path: Accounting > Night Audit > Reprint Reports > Credit Card Batch. Generate report 1. Click ...

    • Set up an incidental amount for credit card authorization (Desktop)

      Setting up an incidental amount for authorization means that every reservation checked in with a credit card will have an extra amount added to the authorization. If not used, this extra amount is automatically released at check out. Path: Management ...

    • Check if a Credit Card Batch is settled (Desktop)

      Settling a credit card batch involves reconciling and finalizing credit card transactions between Visual Matrix and your credit card processor. "Settling a batch" essentially means concluding and processing the authorized credit card transactions to ...

    • Duplicate an Individual Reservation (Desktop) 🎥

      ? Watch Video Duplicating a reservation can only be done with pending arrivals for current or future dates. A reservation that is inhouse, checked out, or cancelled can not be duplicated. Path: Front Office > Search and Open the Reservation > ...