Sonesta Options
Check-In a CLCVCC Reservation (Sonesta) (Cloud)
A CLCVCC (CLC + Virtual Credit Card) reservation is a Sonesta booking that uses a VCC for payment. The VCC may cover only Room & Tax or cover all charges (Room, Tax, + Incidentals). Because the VCC always handles Room & Tax, the reservation is marked ...
Manage Travel Pass Point Redemption Reservations (Sonesta) (Cloud)
This article applies to Sonesta properties using Visual Matrix Cloud. A Travel Pass point redemption reservation is booked with loyalty points and handled differently than a standard reservation because payment is directly billed to Sonesta. To ...
Search/Enroll a Guest in the Sonesta Loyalty Program (Cloud)
When a guest checks in, you may need to confirm whether they are already enrolled in the Sonesta loyalty program or create a new loyalty membership on their behalf. Visual Matrix Cloud allows you to do both from within the reservation screen. The ...