PMS Webinar August 17, 2023 - Property Settings Parameters

PMS Webinar August 17, 2023 - Property Settings Parameters

Watch or re-watch the webinar below.
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CHAT Q&A

What is refund method PAgoPA ?
PagoPA® is an electronic payments system designed to make it easy, safe and transparent to pay Italian Public Institutions. It was added for our Italian properties.

How can we purge Accounts Receivable?
We cannot. City Ledgers are not designed to be purged. A feature request has been submitted to our product team.

When making reservation and we put the name of the guest in there is a box that pops up. Is there anyway to delete some of the name
What you would want to do is merge the Guest Profile in Sales and Marketing.

Will it be possible to require reentering a password when posting or refunding cash payment?
Refunds require "Supervisor" credentials for posting. Yet, this webinar showcases the ability to impose a cap, prompting a second supervisor login for refunds exceeding a specified amount.

When 2 agents are working, one of them might post cash on folio under their name by mistake.
A feature request has been submitted to our product team to be able to switch more easily users without haing to log out and log back in.

There was also questions about EMV and Auth Code.
Whether you are EMV or not, you can always enter a real credit card number in VM Cloud PMS.
About auth code, I remind that the auth codes cannot be found in the PMS, they can only be given by your credit card processor. See this article: https://help.visualmatrix.com/portal/en/kb/articles/where-do-i-find-the-voice-auth-to-use-in-the-voice-auth-field


ANSWERS TO THE QUESTIONS ASKED IN THE WEBINAR REGISTRATION FORMS