Visual Matrix Knowledge Base

New Employee Onboarding Guide

Hired someone new? We've got you covered! Access the onboarding guide here.

EmpowerU

Enroll here for courses on Visual Matrix PMS and MOP by Visual Matrix.


    • Sticky Posts

    • Manage my VM University Team from "My Space"

      VM University allows you to act as the moderator for a group encompassing all your employees' accounts. Through "My Space," you can: View every account in the group. Track the progress of each user individually. Access all certificates. Invite new employees

    • How Visual Matrix Safeguards Against "Do Not Rent" Guest Reservations

      In the hospitality industry, managing guest reservations efficiently and securely is paramount. One critical aspect of this management is preventing bookings from guests flagged as "Do Not Rent." These are individuals who, due to past issues, are not

    • PMS Webinar August 19, 2024 - Mastering PMS Housekeeping

      Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! In this webinar, we cover the entire Housekeeping section of the Cloud PMS, with references to the Desktop version

    • NEW in Cloud PMS: Extras are becoming "Add-Ons"

      We’re excited to share that a major update is underway to enhance our add-ons and introduce upsell capabilities. The first step in this update is the renaming of "Extras" to "Add-Ons." This change has already been implemented in the Cloud PMS systems

    • Visual Matrix interfaces with many partners!!

      From managing guest experiences and room access to optimizing accounting and internet services, this article provides a comprehensive recap of everything Visual Matrix offers. Whether you're looking to streamline operations or enhance guest satisfaction,