The Arrival report provides a list of all arrivals for the day, including both individual reservations and group bookings.
The Packages report provides an overview of in-house or pending arrivals that have reservations associated with a package. This report is a convenient way to identify guests who have booked special packages and may be eligible for certain amenities or services included in those packages. Additionally, the report includes the Group Arrivals List, which offers detailed information about group arrivals, as already described in the Arrival report.
The Departure report displays a list of all guests scheduled to check out, including their remaining balances and the payment methods on file.
The In-House Guests report summarizes all guests currently at the hotel. It includes three sections: a list of individual in-house guests, details about in-house groups, and if selected, folios of checked-out guests with outstanding balances. This report helps hotel staff manage current guests effectively.
The In-House Frequency report displays a list of guests currently in the hotel, along with their historical stay information.
The In-House Company Listing report provides a list of all guests currently in-house, along with details of the companies associated with their reservations.
The In-House Parking Lot report compiles a list of all occupied room numbers and includes details about the guest's vehicles that have been added to their respective reservations.
The In-House Charge Verification report provides a list of all guests currently checked in at the hotel, along with a breakdown of the charges associated with their reservations. It includes information about the method of payment and the amount currently authorized for credit card payments.
The In-House Extra Locator report displays a list of guests currently staying at the hotel along with the details of any additional services or extras added to their reservations.
The In-House Market Segment report provides a list of guests currently staying at the hotel. It includes information about their market segment, reservation source, and any discount codes applied to their bookings.
The In-House Driver's License report is a document that lists the room numbers of currently occupied rooms along with the corresponding guest's Driving License information.
The Over Credit Limit report highlights reservations that lack sufficient credit to cover their stay balance, whether due to insufficient payment or credit card authorization. This report serves as a useful tool for identifying reservations that may require additional payment or credit adjustments to avoid issues during check-in or throughout the guest's stay.
The Two-Week Forecast report provides an estimated forecast for a two-week period starting from the selected date. It calculates this estimate based on the reservations currently in the system at the time of generating the report. Keep in mind that these numbers can change if there are any modifications, cancellations, or new reservations made. The report offers a summary total for each day within the two-week window, including the following details.
The Operator Cash Out report provides a comprehensive overview of payment activities for the current day, allowing you to view this information on a global scale, by individual user, or categorized by payment type. This report offers valuable insights into daily financial transactions, making it a crucial tool for tracking and reconciling payments made by various users and payment methods.
The Transaction Log report provides a comprehensive record of all transactions performed by a specified user on a selected date. Using filters, you can refine the results by specifying the posting type (revenue, payment, etc.) you want to view and the associated category or accounting code for transactions posted by the user on the chosen date. This report offers detailed insights into a user's financial activities and categorizes them for easy reference.
The Downtime Reports are a collection of Front Office reports designed to be printed at the start of each shift in case of any unexpected or planned system outage. These reports provide essential information to help the hotel continue operations when Visual Matrix access is unavailable.
The Airport Schedule report shows scheduled pick-up or drop-off arrangements for reservations on specific days. It's a valuable tool for managing transportation services around airports or in entertainment districts.
The Activity Schedule report provides a detailed view of activity schedules associated with reservations for specific days or date ranges.