FAQ - Credit Cards
My PinPads are not responding when I process a card payment on the PMS.
The communication between the PinPads and the PMS primarily relies on the Broker service running on your "main" computer (also known as the Server or Broker computer). Ensuring that this Windows service is running should help resolve the communication issue.
The communication between the PinPads and the PMS primarily relies on the Broker service running on your "main" computer (also known as the Server or Broker computer). Ensuring that this Windows service is running should help resolve the communication issue.
How do we process a payment using JCB in Visual Matrix?
To process a JCB payment, you can create or activate the necessary payment accounting code in the system by navigating to Management > Accounting > Accounting Codes. Once the code is set up, you can post the transaction in the folio. However, the final decision to accept or decline the transaction lies with your payment processor based on the payment methods they support for your property.
To process a JCB payment, you can create or activate the necessary payment accounting code in the system by navigating to Management > Accounting > Accounting Codes. Once the code is set up, you can post the transaction in the folio. However, the final decision to accept or decline the transaction lies with your payment processor based on the payment methods they support for your property.
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