FAQ - Management / Discount Codes/Rate Plans
How to assign a discount code/rate plan to a reservation?
There are two methods to add a discount code or rate plan to a reservation. The first method involves adding it directly to the reservation from the "Rate Information" section.
The second method is through a Company profile. By adding a discount code or rate plan to a Company profile, it will automatically apply to any reservation associated with that Company. This means that when the company is selected in the reservation, the discount code or rate plan will be automatically applied.
Is it possible to link a discount code to a City Ledger Account? (meaning that when I choose City Ledger as the Method of Payment, the discount will be automatically applied)
While assigning a discount code or rate plan to a city ledger account isn't possible, you can establish an override rate for a city ledger account.
If you're a BW Property, it's advisable to establish a BW FX City Ledger account tailored to receive every guest folio from stays booked with points until credited by the brand. By configuring this city ledger account with the override rate attributed to you, you can ensure consistent application of the rate. However, it's important to note that when creating a local FX reservation, similar to online reservations made with points, it remains essential to apply the FX discount code or rate plan. This is necessary to trigger the transmission of information to BW and enable redemption of points from the client's BWR account.
Should I utilize a discount code or rate plan to apply a fully complimentary rate to a guest or room?
Certainly. Visual Matrix includes a pre-configured discount code/rate plan called "COMP" within the PMS. This plan is designed to provide a 100% discount on the room rate. However, it's essential to ensure that the "COMP" code is applicable to all room types and seasons.
Is there a way to create a discount code or rate plan that increases the rate rather than reducing it?
Indeed. It's simply a matter of mathematics. Instead of configuring a 10% discount, you would set up a -10% or (10%) to achieve a rate increase.
Can I add a discount code/rate plan to a package?
Certainly. Within the package creation process, there is a designated field for a discount code. When creating a package, the applicable rack rate at the time of reservation is automatically included. To affect the rate, you can include a discount code or rate plan in the package, which will then be applied to the rack rate, whether it involves a percentage, flat, or exception/fixed discount.
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