First Time Log Into MOP (MOP 2.0)

First Time Log Into MOP (MOP 2.0)


The first time you log into MOP, you will have to reset/create your password.

1. Go to the URL: app.vmmop.com



2. Enter your Username.



3. Ensure to include "_" (underscore) along with your property ID.



4. Input the password provided to you by your manager.



5. Click "Sign In".



6. Because it is the first time signing in, you will be prompted to reconfirm your current password, then create a new password of your choosing and confirm it.
Password requirements include:
- Must be between 9 and 64 characters in length.
- Must include characters from at least three of the four character classes: uppercase letters, lowercase letters, numbers, and symbols.

7. Click "Continue".


8. You're all set! Please remember this password or store it securely. If you ever forget it, you can easily reset it by clicking the "Forgot your password" link on the login page.

    • Related Articles

    • MOP Overview

      Introducing MOP — the housekeeping and maintenance platform that streamlines daily operations, automates routine tasks, and strengthens team coordination. Accessible on any phone or laptop with no downloads required, MOP brings hotel automation to a ...

    • Printable Guides (MOP 2.0)

      We provide downloadable PDF guides covering key features and workflows in MOP 2.0. These printable guides are ideal for sharing in training sessions, posting at workstations, or carrying in the field — enabling quick reference without needing to log ...

    • First Steps Guidebook (MOP 2.0)

      This guide provides you with the initial and primary steps to commence using MOP 2.0. - It is available in english. - Está disponible en español. - Il est disponible en français.

    • Create a New User (MOP 2.0)

      If you are integrated with Visual Matrix PMS, please be aware that any new users will be automatically imported into MOP during the next import process. You will then only need to finalize their profiles from this point. Path: Administration > ...

    • MOP 2.0 Dashboard Overview

      The MOP 2.0 Dashboard is your control centre for tasks, room status, and operational workflows. From the left‐hand menu, you can access your tasks, team tasks, reports, and real-time updates — all based on your role’s privileges. Below you’ll find ...