Related Articles
Reset User Password (MOP 2.0)
Resetting a password can be accomplished through two methods: either by receiving a code sent to a phone number or by inserting a temporary password in the user's account, which will initiate a password reset during the next login attempt. Password ...
Deactivate a User (MOP 2.0)
In MOP, you cannot delete a user account entirely—but you can deactivate it to prevent further access. Follow the steps below to safely deactivate a user. Step-by-Step Instructions Path: Administration > Identity Management > Users Tip: If you want ...
Steps to Complete Before MOP 2.0 Go-Live
Before your official go-live, there are key setup tasks you should complete to ensure your staff can use MOP smoothly from day one. These include readying devices, adding users, verifying login access, and familiarizing your team with MOP resources. ...
Edit a User Profile (MOP 2.0)
You can use the User Management area to update staff information, change roles and permissions, or deactivate a user. Follow the steps below to confidently edit a user profile and keep your system up to date. Step-by-Step Instructions Path: ...
Printable Guides (MOP 2.0)
We provide downloadable PDF guides covering key features and workflows in MOP 2.0. These printable guides are ideal for sharing in training sessions, posting at workstations, or carrying in the field — enabling quick reference without needing to log ...