Advance Deposits Report (Cloud) 🎥
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Advance deposits can significantly impact your hotel’s financial picture, especially when taken well before a guest’s arrival. The Advance Deposits Report helps you track all deposits collected for future stays, along with their related reservation details, so you can reconcile balances, verify payments, and ensure deposit policies are being followed across your team.
Path: Front Office > Supervisor > Reports > Advance/Delinquent Deposits.
Generating the Report
This report uses filters to narrow the list of advance deposits you want to review. You can focus on deposits by date, reservation status, or by specific guest or company information.
1. Select the report type from the Reports dropdown. Choose Advance Deposits for this report.
2. Use the filters along the top of the report to refine your results:
- Set the Arrival date range.
- Set the MadeBy date range (when the reservation was created).
- (Optional) Check CRS Prepaid Deposits Only to show only prepaid CRS deposits.
- Select a Group option (ALL or a specific group).
3. Click Refresh to load the report based on your selections.
Understanding the Report
The Advance Deposits Report lists all deposits collected for upcoming reservations, organized by guest, arrival date, group association, deposit amount, payment method, and confirmation number.
Guest, Arrival & Group Information
- Guest Name: Guest associated with the reservation.
- Arrive: Scheduled arrival date.
- Group: Group name tied to the reservation, if applicable.
Deposit & Payment Details
- Dep Amt: Amount of the advance deposit posted.
- MOP: The Method of Payment recorded on the reservation profile — not the payment method used to collect the deposit.
Reservation Reference
- Conf#: Reservation confirmation number.
Total Deposits
- TOTAL: Sum of all deposit amounts in the filtered results.
Tips & Use Cases
- Confirm deposits for upcoming arrivals to avoid check-in delays.
- Reconcile deposits against expected ADR or package requirements.
- Filter by user to audit staff-posted deposits.
- Use balance filters to locate incomplete or missing deposit collections.
Still Need Help With This Topic?
Ask Yourself:
- Am I reviewing the correct date range for deposits?
- Do I need to filter by guest or company to locate a deposit quickly?
- Did I click Refresh after adjusting the filters?
Support May Ask You:
- What filters were applied when generating the report?
- Which reservation or folio are you trying to reconcile?
- Are there discrepancies between this report and your daily receipts?
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