Front Office Arrivals Report (Cloud) 🎥

Front Office Arrivals Report (Cloud) 🎥

QUICKLINKS: VIDEO | DESKTOP VERSION | ALL VM REPORTS

The Arrival report shows every arrival for the day, individuals as well as groups.
Path: Front Office > Reports > Front Office > Arrivals.

Generate report

1. Narrow down the report using the optional available filters (from left to right):
- by date or period.
- by including or excluding groups, by selecting one group or for All groups.
- by including already checked in rooms, which will show not only the remaining arrivals but all arrivals for the selected period.
- by excluding the rates from the report.



- by excluding any comments from the CRS.
- by choosing to show only reservations made through your Channel Manager.
- by excluding any pre-registered Notes (BW properties only).
- by choosing to show only pre-registered reservations (BW properties only).



2. Click Refresh.



Detailed report - Individual arrival list

- Guest name and confirmation number of the reservat 
Status of the reservation (HLD, GTD).
- Arrival and departure dates.
- Number of adults and children on the reservation.
- Room type booked.



- Room rate.
- Package code if a package is added to the reservation.
- Method of payment.
- Amount of any advance deposit posted.



- If the room has multiple folios and room charges are shared with on other folio, it will show Y in the Share column.
- Room number and folio allocated to this reservation. As shawn below, if multiple folio are already created, each one will generate a separate line.



- Total arrivals left.



Detailed report - Groups arrival list

- Group name.
- Group event name.
- Status of the reservation (HLD, GTD).



- Arrival and departure dates.
- Total of adults and children in the group.



- Total number of rooms allocated in the group.
- Total of rooms not picked up from the group allocation.
- Any comments from the reservation.



    • Related Articles

    • Front Office Packages Report (Cloud) 🎥

      QUICKLINKS: VIDEO | DESKTOP VERSION | ALL VM REPORTS The Packages report allows you to see in-house or pending arrivals that have a Package associated with their reservation. The Packages report also include the Group Arrivals List that is already ...
    • Front Office Two Week Forecast Report (Cloud) 🎥

      QUICKLINKS: VIDEO | DESKTOP VERSION | ALL VM REPORTS The Two-Week Forecast report shows an estimated forecast for a two-week period started on the date selected. The report displays based on what reservations are in the system currently to generate ...
    • Front Office Departures Report (Cloud) 🎥

      QUICKLINKS: VIDEO | DESKTOP VERSION | ALL VM REPORTS The Departure report shows every guests due out, with their remaining balance and method of payment on file. Path: Front Office > Reports > Front Office > Departures. Generate report 1. Narrow down ...
    • Front Office Over Credit Limit Report (Cloud) 🎥

      QUICKLINKS: VIDEO | DESKTOP VERSION | ALL VM REPORTS The Over Credit Limit report displays any reservation that do not have enough credit to cover the balance of their stay, whether it is through a payment or a credit card authorization. Path: Front ...
    • Housekeeping Arrivals Report (Cloud) 🎥

      QUICKLINKS: VIDEO | DESKTOP VERSION | ALL VM REPORTS There are three differents Arrivals reports in Visual Matrix: Front Desk, Housekeeping and Sales and Marketing. Each having a specificity. The Housekeeping Arrival report includes Housekeeping ...