Delinquent Deposits Report (Cloud) 🎥

Delinquent Deposits Report (Cloud) 🎥

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A "Group Delinquent Deposit" occurs when a group reservation fails to pay the required deposit by the specified date, leading to potential actions by the hotel to address the non-payment and ensure financial security.
Path: Front Office > Supervisor > Reports > Advance/Delinquent Deposits

Generate report

1. Choose "Delinquent Deposits" from the "Reports" dropdown.



2. Narrow down the report using the optional available filters (from left to right):
- by arrival date. The default range starts on the current audit date and ends 2 years later.
- by the reservation made date. The default range starts one year before the current audit date up to the current on the current audit date and ends 2 years later.
- by group, all included, or for a specific one.


The "CRS Prepaid Deposit Only" option is useless in this option.

3. Click Refresh.



Detailed report

- Contact name on the group reservation or guest name of every picked-up reservation from the group.
- Phone number
- Group arrival date.
- Group name.



- Date the requested deposit was entered.
- Room type for any picked-up reservation from the group.
- Method of payment on the reservation.
- Reservation confirmation number or CRS number for individual online reservations.



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