Front Office Over Credit Limit Report (Cloud) 🎥

Front Office Over Credit Limit Report (Cloud) 🎥

QUICKLINKS: VIDEO | DESKTOP VERSION | ALL VM REPORTS

The Over Credit Limit report displays any reservation that do not have enough credit to cover the balance of their stay, whether it is through a payment or a credit card authorization.
Path: Front Office > Reports > Front Office > Over Credit Limit.

Generate report

1. Narrow down the report using the optional available filters (from left to right):
- by guest name.
- by including any folio with the Method of Payment Cash.



2. Click Refresh.



Detailed report

- Room number and folio.
- Guest name.
- Departure date.



- Rate for the next night - if no rate shows then the guest is on its departure date.
- Estimated Balance for room & tax added of any incidental/extra either already posted or set up.
- Amount of the credit card authorization.
- Method of payment on the reservation.



- Group name if the reservation is part of a group.
- Comment from the reservation.



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