Need to find someone quickly? The ‘Search Today’ field in VM Cloud lets you quickly locate today’s reservations or jump directly to any feature or report—all without navigating through multiple menus.
To get started, log into VM Cloud and locate the Search Today field at the top-right of your screen. You can use it to: Search today’s in-house or arrival reservations & Navigate directly to any page or report in the system with just a few keywords.
Search for a reservation
You can search by any of these five fields: guest name, VM confirmation number, third-party confirmation number, phone number, or room number.
Example
In the screenshot below, a search using the letters "lop" returned a result matching a guest's last name.
In this example, typing “362” returns a reservation with those digits, such as part of the guest’s phone number. Select the reservation to view its full details.
Search for a page
You can also type keywords to find and open pages—like reports or subsections—without navigating through menus. For example, typing “ale” returns a reservation matching a guest’s first name, as well as a list of related pages and reports.
Entering the word "credit" into the search field will display results like Credit Card Batch or Over Credit Limit Report, guiding you directly to pages or reports associated with credit-related tasks. This streamlines navigation and saves time when searching for specific features or functions.
Still need help with this topic?
Ask Yourself:
- Am I entering reservation numbers, guest names, or phone digits correctly?
- Did I try using keywords to locate pages or reports?
- Do I understand that results may include both reservations and system pages?
Support May Ask You:
- What term or number did you enter in the Search Today field?
- Did the search return the reservation or page you expected?
- Were you searching for a guest, a report, or a page?