Close Rate Levels for online sales (Desktop)
Visual Matrix automatically closes a room type if this one is sold out, and reopens it automatically if a room becomes available (based on specific settings in the channel manager's interface). A hard close is a manual action and Visual Matrix will not override this status.
You can choose to close the overall, all the rooms at once, or close just one room. You can also narrow down your change with the Apply Range feature.
Path1: Front Office > Supervisor > System Maint > Central Res BW 2 > Availability at the bottom
Path2: Management > Rates > Min Night
Path3: Management > Interfaces > All Interfaces > Central Res BW 2 > Availability at the bottom
Close only one day at a time for one room type
1. If the date is not on the screen, choose the date to close.
2. Choose the level you want to close.
3. Choose the overall line or a specific room type and a date and double-click on the intersection field.
4. Choose "Hard".
5. Click OK.
To reopen, follow the same process and choose "Open" for the same date.
Close multiple dates or room types at once
1. Click on "Apply Range" at the bottom.
2. Select the date or date range to hard close.
3. If you select an extended date range, you can decide to apply the rule only to specific days during that time period.
4. Choose "Hard" (close).
5. Check the room types you want to apply the rule to.
By choosing "Overall", you can apply the rule to multiple levels; However, if you choose to select specific room types, those will only be applicable to Level A. Only in Level A, can you select specific room types.
6. Check the levels to apply the rule to.
7. Click OK.
To re-open, follow the same process and choose "Open" for the same date(s).
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