Assign Level(s) to Rate/Discount Code(s) (Desktop)

Assign Level(s) to Rate/Discount Code(s) (Desktop)

Rate Levels are used to group together rate codes by categories (aka Levels). Closing a rate level means that closing all the discount codes included in this level at once for online sales.
Path: Management > Setup > Rates > Discounts > Setup > Rate Levels

1. Make sure Rate Level feature is enabled or check the box if not.



2. Check the box of every level you want to activate or use. You can also choose to rename some levels and customize them.


Having every level activated and not use them will not create any issue. However, the contrary will, as the information will not sync if the level is not enabled.

3. Choose a rate plan and assign the correct level from the drop-down in the Level field.



4. Repeat the process for every rate plan/discount code a level needds to be assigned.

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