Import Room Assignments (Opera) (MOP)

Import Room Assignments (Opera) (MOP)

When MOP is integrated with Opera PMS, room assignments are typically created within Opera and then imported into MOP for housekeeping staff. This integration allows housekeeping managers to assign rooms in Opera and quickly transfer those assignments into MOP without manually recreating them. MOP and Opera also maintain a two-way synchronization, which means room status changes are automatically shared between both systems. Examples include:
  1. A room checked out in Opera updates in MOP.
  2. A room marked Clean in MOP updates in Opera.
  3. Room status changes remain synchronized across both platforms.
This integration helps improve efficiency, reduce duplicate data entry, and ensure housekeeping staff are working with current room information.

Path: Dashboard > Add Tasks

How the Opera Integration Works

The Opera integration follows a simple workflow:
  1. Rooms are assigned to Room Attendants in Opera PMS.
  2. The assignments are imported into MOP.
  3. Housekeeping staff complete their tasks in MOP.
  4. Room status updates are synchronized between both systems.
This process ensures both Opera and MOP remain aligned throughout the day.

Import Opera Room Assignments

1. Assign the rooms in Opera.
2. Click "Import Opera Hk Tasks".

Successful Import

If the import completes successfully, a confirmation notification will appear.
Example
"25 Opera Tasks Have Been Added"
The notification displays the number of room assignments successfully imported.
Once imported:
  1. Tasks are assigned to the designated Room Attendants.
  2. Rooms appear on employee task lists.
  3. Housekeeping work can begin immediately.

Import Errors

If the import encounters any issues, MOP will display an error message.
Example Error
Error in Rooms Status Sync. The Following Rooms Are Not Assigned
This message indicates that one or more rooms could not be imported successfully. Rooms that are reflected as errors can be manually assigned in MOP.

Still Need Help With This Topic?

Ask Yourself
  1. Were rooms assigned in Opera before the import?
  2. Did the import confirmation appear?
  3. Were any rooms listed in the error message?
  4. Are room statuses synchronizing correctly?
Support May Ask You
  1. What Site ID are you working with?
  2. How many rooms were assigned in Opera?
  3. What error message appeared?
  4. Which room numbers failed to import?
  5. Can you provide screenshots of the import results?

    • Related Articles

    • Bring Tasks from the PMS (MOP)

      When your property is integrated with a Property Management System (PMS), housekeeping duties are assigned within the PMS first. MOP does not determine the duty type — it pulls the assigned room activity and duties directly from the PMS. Using the ...

    • Import Rooms Status for Assignment (ASI) (MOP)

      MOP integrates directly with ASI through two-way communication, allowing room status information to stay synchronized between both systems. As room statuses change in ASI or MOP, updates are automatically shared between the platforms. This ...

    • View All PMS Checked-In Rooms (SkyTouch/Choice Advantage) (MOP)

      When using the SkyTouch or Choice Advantage PMS integrations, verify that the list of occupied rooms in MOP matches the list of checked-in rooms in the PMS before importing room assignments or housekeeping tasks. Reviewing the Room Reservation List ...

    • Supported PMS Integrations (MOP)

      MOP 2.0 is an independent mobile platform that connects to multiple PMS systems through API integration. This article outlines which PMS platforms are supported. How Integration Works MOP connects to PMS platforms through APIs, allowing room status ...

    • Only Checked-Out Rooms Import When Syncing Tasks from PMS (MOP)

      In some cases, properties may notice that when importing tasks from the PMS, only checked-out rooms appear in MOP while other room types (such as stayovers or arrivals) do not. This behavior may indicate an issue with PMS data synchronization or the ...